Introduction

Chandigrah heights our is committed to protecting the privacy and security of our guests and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. By using our services, you agree to the terms of this policy

Information We Collect

We collect various types of information in order to provide and improve our services, including:
Personal Information: Name, address, email address, phone number, date of birth, payment information, and identification documents
Booking Information: Details of your reservations, stay history, and special requests.
Website Usage Information: IP address, browser type, operating system, referral URLs, and pages visited on our website.
Communication Records: Emails, messages, and feedback provided through our website or directly to our staff.

How We Use Your Information

We use your personal information to
Process and manage your reservations.
Provide customer service and support.
Send confirmation, updates, and promotional information.
Improve our services, website, and overall guest experience.
Comply with legal obligations and protect our legal rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, personalize content, and provide targeted advertisements. You can manage your cookie preferences through your browser settings.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure servers.

. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:
Access the personal information we hold about you. Request corrections to inaccurate or incomplete information. Request the deletion of your personal information. Object to the processing of your personal information. Withdraw consent for processing personal information at any time

. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.